Listen to understand
Arlington is a city in Virginia, famous for the Arlington Cemetery and the Pentagon. It lies on the River Potomac, directly across the nation's capital Washington DC. In fact, they're so close to each other that to me, they seem to be one city - Washington DC. But they are not, I've been told. So I took a bus to DC and then the metro to Arlington's Crystal City, where the American Management Association has its offices. The seminar that I chose to attend was The 7 Habits of Highly Effective People. I believe everybody has read the book by Stephen Covey, watched the videos, tried to follow the advice more or less successfully and so have I. But I wanted to find more about how to be more effective, communicate effectively, how to build good relationships with people, good rapport with colleagues, how to model the way, how to motivate and be motivated, how to say no, how to balance the private and professional lives. There were only six of us and I really enjoyed w...